Technology
   
IDC
International Data Corporation

SYSTRAN Enables Multilingual Customer Support for Autodesk

Mary Flanagan and Steve McClure
IDC Bulletin #25019 - June 2001

Table of Contents - Abstract - Document


Abstract

This document discusses what the significance of Autodesk's innovative use of machine translation technology in its customer support operations is.


Table of Contents

IDC Opinion

MT: In Search of Elusive Commercial Success

SYSTRAN

Autodesk's Multilingual Customer Support Application

Conclusion

List of Tables

List of Figures

Figure 1 - Autodesk's Product Support Home Page



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