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SYSTRANLinks FAQ
Copyright © 2004 by SYSTRAN
Software, Inc.
- 1. My website is available in one unique language today. Is
it possible to make it multilingual?
- 2. Which
languages does
SYSTRANLinks
support?
- 3. Do I have to duplicate my
website and host the translated websites?
- 4.
Will
SYSTRANLinks
add traffic to my website?
- 5. What happens
to the translations when I update my website?
- 6.
How does
SYSTRANLinks
work?
- 7. Where can I see some examples of
websites using
SYSTRANLinks?
- 8.
How do I set up a free trial for my website?
- 9.
What is the duration of the free trial?
- 10.
Does the free trial include the same features as the regular service?
- 11. I am ready to subscribe. What do I do next?
- 12. Can I pay by credit card?
- 13.
How do I register multiple server or domain names?
- 14.
How much do I have to pay if I want to register multiple server or domain names
('aliases')?
- 15. I am a Web developer.
Can I resell
SYSTRANLinks
to my clients?
- 16. How do I implement
SYSTRANLinks
on my website?
- 17. Where can I see the
list of features that are available with
SYSTRANLinks?
- 18.
Can I test
SYSTRANLinks' API
- 19.
Can I test the advanced features than come with
SYSTRANLinks
Gold?
- 20. What is a translation request?
- 21. How do I get traffic information about the translated
Web pages?
- 22. Is
SYSTRANLinks
secured?
- 23. Is it possible to block the
translation of some parts of my website?
- 24.
How do I improve the quality of the translations?
- 25.
How do I explain to my Web visitors what Machine Translation is?
- 26. Some parts of my website don't get translated. Why?
- 27. Does SYSTRAN provide technical support?
1. My website is available in one unique language today. Is
it possible to make it multilingual?
Yes.
SYSTRANLinks
is a plug-and-play website translation solution. It offers on-the-fly
translation of your website. No need to dedicate technical resources as SYSTRAN
hosts your translated Web pages.
2. Which languages does
SYSTRANLinks
support?
The list of available languages is posted
here.
-
English into and from: French, German, Italian, Portuguese, Spanish, Greek,
Dutch, Japanese, Korean, Simplified Chinese, Traditional Chinese and Russian.
-
French into and from: English, German, Italian, Portuguese, Spanish, Greek, and
Dutch.
3. Do I have to duplicate my website and host the
translated websites?
No,
SYSTRANLinks
is outsourced to SYSTRAN servers. SYSTRAN translates your Web pages and hosts
the translated Web pages at no extra cost.
4. Will
SYSTRANLinks
add traffic to my website?
Having your website multilingual will certainly increase your overall
traffic as you will be able to address an international audience.
5. What happens to the translations when I update my
website?
SYSTRANLinks
updates the translations automatically, in real time. As the translations are
processed on-the-fly, SYSTRAN will update the translations whenever you update
your existing Web pages or add new Web pages to your website.
6. How does
SYSTRANLinks
work?
When your Web visitors go to your homepage, they will have the ability
to click on a flag or select a language in a drop-down menu. Then,
SYSTRANLinks
receives a translation request, connects to your website, gets the Web content
of your home page, translates it on-the-fly, and displays the translated Web
page. Then, when the visitor clicks on a link, the corresponding Web page gets
automatically translated thanks to
SYSTRANLinks's fluid navigation.
SYSTRANLinks
maintains the exact same layout as the original page.
7. Where can I see some examples of websites using
SYSTRANLinks?
SYSTRANLinks
powers thousands of websites. We use our technology on our
corporate website. Below are some examples of websites using
SYSTRANLinks:
8. How do I set up a free trial for my website?
-
You first have to sign up
here
for free.
-
You will receive a password by email within a few seconds.
-
Once you have received your password you may access your online account and get
a free trial:
-
Go to
SYSTRANLinks
home page, enter your email address and password.
-
On the next page, register your website.
-
You will receive an email confirming your demo, with a link to access it.
9. What is the duration of the free trial?
The free trial is limited to 6 days. If you need more time to test
SYSTRANLinks please contact our
Sales Department.
10. Does the free trial include the same features as the
regular service?
The free trial comes with your choice of 6 languages and a banner on the
top of the translated website. If you want to test
SYSTRANLinks
API or the advanced features, please contact our
Sales Department.
11. I am ready to subscribe. What do I do next?
12. Can I pay by credit card?
Yes. You can pay by credit card, personal check or wire transfer.
13. How do I register multiple server or domain names?
The
SYSTRANLinks
Bronze subscription covers one unique server name. With
SYSTRANLinks
Silver and Gold your subscription covers up to 5 server or domain names, called
'aliases'. To add an alias to your account, please contact our Sales Department
here.
14. How much do I have to pay if I want to register
multiple server or domain names ('aliases')?
You can have up to 5 aliases with a Silver or Gold subscription. You
cannot add extra domain names to a Bronze subscription. You will be charged
nothing if you submit your list of up to 5 server or domain names at activation
time. If you want to add extra domain names later during your subscription
year, you will be charged $360 per modification.
15. I am a Web developer. Can I resell
SYSTRANLinks
to my clients?
Yes. You can sign our consulting agreement and resell
SYSTRANLinks
to your clients. Or you can have your company subscribe to
SYSTRANLinks
Gold and access a customized Web interface allowing you to manage your clients'
subscriptions. Contact our Sales
Department for more detail.
16. How do I implement
SYSTRANLinks
on my website?
-
You first have to sign up
to
SYSTRANLinks
for free.
-
You will receive a password within a few seconds.
-
Once you have received your password you can access your online account and get
a free trial.
-
Go to
SYSTRANLinks, enter your email
address and password.
-
On the next page, register your main domain name.
-
You will receive an email confirming your demo, with a link to access it.
To generate the HTML links that you will then paste into your homepage:
-
Sign in to your
SYSTRANLinks
account.
-
Go to Website / HTML links in the top blue navigation menu.
-
Once on that page select the flags, the drop-down menu, or generate your
customized links.
17. Where can I see the list of features that are
available with
SYSTRANLinks?
18. Can I test
SYSTRANLinks' API
Certainly. Set up a regular
SYSTRANLinks
trial, and then contact our Sales
Department. Your SYSTRAN Sales Representative will get back to you with
implementation instructions.
19. Can I test the advanced features than come with
SYSTRANLinks
Gold?
Certainly. Set up a regular
SYSTRANLinks
trial, and then contact our Sales
Department. Your SYSTRAN Sales Representative will get back to you with
implementation instructions.
20. What is a translation request?
A translation request corresponds to one HTTP or HTTPS query. Basically,
when a Web visitor goes to your homepage and clicks a translation link, it
counts as a first translation request. Once on the translated page, if the
visitor clicks on a link, this counts as another request, and so on. In other
words, every single viewed translated page counts as a translation request.
21. How do I get traffic information about the translated
Web pages?
Statistics for translated Web pages are kept on SYSTRAN's servers and
may be accessed by authorized users. To obtain traffic figures, please contact
your SYSTRAN Sales Representative.
22. Is
SYSTRANLinks
secured?
Yes.
SYSTRANLinks
allows secured check-outs and ensures the same level of security as the one on
the original version of your website.
SYSTRANLinks
supports password-protected Web pages and SSL.
23. Is it possible to block the translation of some parts
of my website?
Yes.
SYSTRANLinks
allows you to prevent whole HTML blocks from being translated (legal
disclaimers, sentences, brand names, product line names). Learn more from the
SYSTRANLinks
User Guide section 1.4.1.
24. How do I improve the quality of the translations?
Starting with the Bronze 2 package, you can access the SYSTRAN Online
Dictionary Manager. Using the Dictionary Manager you can create your own user
dictionaries to:
-
freeze words and phrases that should not be translated (product names, proper
nouns)
-
override SYSTRAN's default translation
-
add new terminology to the translation engine.
Learn more here; section 4.
Documentation for advanced dictionary coding documentation is also
available.
25. How do I explain to my Web visitors what Machine
Translation is?
Ask your SYSTRAN Sales Representative to provide you with a translation
disclaimer. Example: This website has been translated for your convenience
using machine translation software powered by SYSTRAN. Reasonable efforts have
been made to provide an accurate translation; however no automated translation
is perfect, nor is it intended to replace human translators. The official text
is the English version of the website. Any discrepancies or differences created
in the translation are not binding and have no legal effect for compliance or
enforcement purposes. If any question arises related to the accuracy of the
information contained in the translated website, please refer to the English
version of the website which is the official version."
26. Some parts of my website don't get translated. Why?
Text inside graphics won't be translated. Learn how to localize your
graphics here; section 1.4.2.
You may use Javascript that stops the translation process. Learn how to enable
fluid navigation with Javascript here;
section 1.3.2. For any other questions just ask your SYSTRAN Sales
Representative to go through your website and help you fix the navigation.
27. Does SYSTRAN provide technical support?
Yes. You should first check
SYSTRANLinks
User Guide. If you don't find the answer to your question, contact our
technical support using this
form.
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